Privacy Policy

At LoresClub, we respect your privacy and are committed to protecting your personal
information. This Privacy Policy explains how we collect, use, disclose, and safeguard
your data when you visit www.loresclub.com or place an order with us. Please read it
carefully.

1. Information We Collect

We collect information you provide directly to us, including:
• Full name, email address, phone number, and billing/shipping address
• Payment information (processed securely via Shopify Payments — we do not
store full card details)
• Account credentials if you register for an account
• Order history, product preferences, and wish lists
• Messages, reviews, or communications you send to us
We also automatically collect certain technical information when you use our site:
• IP address, browser type, device type, and operating system
• Pages visited, time on site, and referring URLs
• Cookies, pixel tags, and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:
• Process and fulfill your orders and send order confirmations
• Provide shipping updates and delivery notifications
• Respond to customer service requests and support tickets
• Send promotional emails, newsletters, and exclusive offers (you may opt out at
any time)
• Improve our website, product offerings, and customer experience
• Prevent fraud, unauthorized transactions, and abuse of our platform
• Comply with applicable US federal and state legal obligations

3. Sharing of Your Information

We do not sell or rent your personal information to third parties. We may share your
data with:
• Shipping carriers (UPS, FedEx, USPS) to fulfill and track your orders
• Payment processors (Shopify Payments, Stripe, PayPal) to handle transactions
securely
• Email marketing platforms (e.g., Klaviyo, Mailchimp) under strict data
agreements
• Analytics providers (e.g., Google Analytics) to understand site usage
• Law enforcement or government agencies when required by US law or to protect
our rights

4. California Privacy Rights (CCPA)

If you are a California resident, you have the following rights under the California
Consumer Privacy Act (CCPA):
• The right to know what personal information we collect and how it is used
• The right to request deletion of your personal information
• The right to opt out of the sale of your personal information (we do not sell your
data)
• The right to non-discrimination for exercising your privacy rights
To exercise these rights, contact us at support@loresclub.com with the subject line
"California Privacy Request." We will respond within 45 days as required by law.

5. Cookies

We use cookies and similar tracking technologies to enhance your experience,
remember preferences, and analyze traffic. Types of cookies we use:
• Essential cookies: Required for the website to function properly
• Analytics cookies: Help us understand how visitors interact with our site
• Marketing cookies: Used to deliver relevant ads and promotions
You can manage cookie preferences through your browser settings. Note that disabling
certain cookies may affect website functionality.

6. Email Marketing & Opt-Out

If you subscribe to our email list, you will receive promotional communications from us.
You may unsubscribe at any time by clicking the "Unsubscribe" link at the bottom of any
marketing email, or by emailing us directly. Transactional emails (order confirmations,
shipping updates) cannot be opted out of while an active order is in progress.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes
described in this policy and comply with US legal requirements. Order records are
retained for a minimum of 7 years for tax and legal compliance.

8. Data Security

We implement industry-standard security measures including SSL/TLS encryption,
secure payment tokenization through Shopify, and restricted access controls. However,
no method of online transmission is 100% secure, and we cannot guarantee absolute
security.

9. Third-Party Links

Our website may link to third-party sites (brand partners, social media, etc.). We are not
responsible for the privacy practices of those sites and encourage you to review their
privacy policies independently.

10. Children's Privacy

LoresClub is not directed to children under the age of 13. We do not knowingly collect
personal information from minors. If you believe we have inadvertently collected such
information, please contact us at support@loresclub.com immediately and we will delete
it promptly.

11. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be posted on this
page with a revised date. Continued use of our website after changes are posted
constitutes your acceptance of the updated policy.