Shipping Policy

Thank you for shopping with LoresClub! We're committed to getting your order to you
quickly, safely, and affordably. Please review our shipping policy below.

1. Order Processing Time

All orders are processed within 1–2 business days after payment is confirmed. Orders
placed on weekends or federal holidays will be processed the next business day.
• Business days: Monday through Friday, excluding US federal holidays
• You will receive an order confirmation email immediately after purchase
• A shipping confirmation with a tracking number will be sent once your order has
been dispatched
Note: During high-volume periods (major sales, holidays), processing may take up to 3
business days. We appreciate your patience.

2. Domestic Shipping (Within the United States)

Standard Shipping
• Estimated delivery: 5–7 business days
• Available to all 50 states, including Alaska and Hawaii (may take longer for
AK/HI)
• Flat-rate or weight-based fee — calculated at checkout
• Free standard shipping on all orders over $50
Expedited Shipping
• Estimated delivery: 2–3 business days
• Available to all contiguous US states
• Additional fees apply — calculated at checkout based on weight and destination
Overnight / Express Shipping
• Estimated delivery: 1 business day (order must be placed before 12 PM EST)
• Available to contiguous US states only
• Premium fees apply — shown at checkout

3. Shipping Carriers

We ship via trusted US carriers to ensure reliable delivery:
• UPS — used for most standard and expedited shipments
• FedEx — used for express and overnight delivery
• USPS — used for lightweight packages and PO Box deliveries
• DHL — used for select shipments based on destination
The carrier assigned to your order will be displayed in your shipping confirmation email.

4. Order Tracking

Once your order ships, you will receive:
• A shipping confirmation email with your tracking number
• A direct link to track your shipment in real time
You can also track your order by logging into your LoresClub account or contacting us
at support@loresclub.com.

5. PO Boxes and Military Addresses

We ship to PO Boxes and US military addresses (APO/FPO/DPO) via USPS. Please
note delivery times to these addresses may be longer than standard estimates.

6. Shipping to US Territories

We ship to US territories including Puerto Rico, Guam, US Virgin Islands, and American
Samoa. Additional shipping fees and extended delivery times may apply. These will be
displayed at checkout.

7. International Shipping

At this time, LoresClub ships within the United States only. We are working on
expanding to international destinations. Sign up for our newsletter to be notified when
international shipping becomes available.

8. Failed Delivery Attempts

If a carrier is unable to deliver your package:
• They will typically make up to 3 delivery attempts
• A delivery notice will be left with instructions for pickup or re-delivery
• Packages not picked up or re-delivered within 7 days may be returned to us
• Re-shipment of returned packages may incur additional shipping charges

9. Incorrect Shipping Address

Please verify your shipping address carefully before completing checkout. LoresClub is
not responsible for orders shipped to an incorrect address provided by the customer. If
you notice an error after placing your order, contact us immediately at
support@loresclub.com — we will do our best to update the address before dispatch
but cannot guarantee changes once the order is picked up by the carrier.

10. Lost, Stolen, or Damaged Packages

If your package is lost in transit, arrives damaged, or is marked delivered but not
received:
• Contact us within 5 business days of the expected delivery date
• Provide your order number and any relevant photos (for damaged packages)
• We will file a claim with the carrier and work to send a replacement or issue a
refund
LoresClub is not liable for packages confirmed as delivered by the carrier or for
packages stolen after delivery. We recommend requesting a signature confirmation if
your delivery location is unsecured.

11. Peak Season & Holiday Delays

During major US holidays and promotional events (Black Friday, Cyber Monday, New
Year, etc.), shipping carriers may experience higher-than-usual volumes, causing
delays. We recommend ordering in advance during these periods. We will communicate
any known delays via email.